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Prepaid card transactions work similarly to credit card payments but are used with pre-loaded cards. These cards do not require a connection to a bank account, making them ideal for closed-loop systems such as gift cards or loyalty cards. Prepaid cards are validated during the transaction, ensuring sufficient funds are available for the purchase. Cortina supports two types of prepaid card transaction flows:
  • Pre-selection
  • Pre-authorization
Both flows involve interactions between various components, including the CardHolder, Nayax Device, Machine (MDB), Nayax Engine, and Integrator. See the sections below for more details on each flow.

Pre-Selection

The Pre-selection flow simplifies the payment process by merging the steps of product/service selection and authorization into a single transaction. This flow is typically used for low-value or quick transactions, where the customer’s selection and payment authorization are handled together in one step. See the diagram below:
The steps in this process are as follows:
  1. The card holder presents a card (Insert, tap, or swipe) to the Nayax Device.
  2. The Nayax Device sends a Begin Vending Session (Default, credit…) command to the Operator Service Machine.
  3. The user selects a product, and the Operator Service Machine sends a Vend Request (Code, price…) to the Nayax Device.
  4. The Nayax Device sends an Authorization Command Request to the Nayax Server.
  5. The Nayax Server sends a /Start Session request to the Payment Provider via the Start Session endpoint.
  6. The Nayax Server sends a /Sale request (default, credit…) to the Payment Provider via the Prepaid Sale endpoint.
  7. The Nayax Server returns an Authorization Command Response (Approved) to the Nayax Device.
  8. The Nayax Device sends a Vend Approved command to the Operator Service Machine.
  9. The Operator Service Machine dispenses the product and sends a Vend Success notification to the Nayax Device.
  10. The Nayax Device sends a Settlement Command Request to the Nayax Server.
  11. (Optional) The Nayax Server sends a /SaleEndNotification (TransactionID…) to the Payment Provider via the Sale End Notification endpoint.
  12. The Nayax Server returns a Settlement Command Response (Always Approved) to the Nayax Device, which then displays a “Thank you” message.
This response is typically always approved in this flow, as the authorization has already been granted.

Exception Handling

In the event of a failure at any critical junction (marked with a black circle in the diagram), the transaction is terminated. Because the payment occurs before the product is dispensed in this flow, specific Void logic is required to ensure customers are not charged for failed dispenses.
For a comprehensive list of financial response codes and authorization failures, refer to the Prepaid Card Decline Reasons page.

Pre-Authorization

The Pre-authorization flow is used for transactions that require a two-step process. First, a session is initiated, followed by an authorization check. This flow ensures the transaction is valid and the customer has sufficient funds on the prepaid card before settlement. See the diagram below:
Where:
  1. The card holder presents a card (Insert, tap, or swipe) to the Nayax Device.
  2. The Nayax Device sends an Authorization Command Request to the Nayax Server.
  3. The Nayax Server sends a /Start Session request to the Payment Provider via the Start Session endpoint.
  4. The Payment Provider returns a Start Session Response Success to the Nayax Server.
  5. The Nayax Server sends an /Authorization request (default amount) to the Payment Provider via the Prepaid Authorization endpoint.
  6. The Nayax Server returns an Authorization Command Response (Approved) to the Nayax Device.
  7. The Nayax Device sends a Begin Vending Session (Default Code…) command to the Operator Service Machine.
  8. The user selects a product, and the Operator Service Machine sends a Vend Request (Code, price…) to the Nayax Device.
  9. The Nayax Device sends a Vend Approved (Always approved) response to the Operator Service Machine.
  10. The product is dispensed, and the Operator Service Machine sends a Vend Success notification to the Nayax Device.
  11. The Nayax Device sends a Settlement Command to the Nayax Server.
  12. The Nayax Server sends a /Settlement request (Final Amount) to the Payment Provider via the Prepaid Settlement endpoint.
  13. The Nayax Server returns a Settlement Command Response (Approved) to the Nayax Device, which then displays a “Thank you” message.

Exception Handling

In the event of a failure at any critical junction (marked with a black circle in the diagram), the transaction is terminated. The following table outlines the recovery actions taken by the Nayax Engine:
For a comprehensive list of financial response codes and authorization failures, refer to the Prepaid Card Decline Reasons page.